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Context Help

If you lose your way inside our hosting Control Panel, the very first step you should take is to press the Help button, which is visible on each page. A popup will show up. It offers in-depth information about all the operations that you can carry out on the page in question. Each popup opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have a vast collection of how-to video clips explaining how to use our hosting Control Panel. They're meant for those of you who want to see how things are getting done instead of only reading articles. Thus, anyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the answer you are looking for, take a glimpse at our extensive FAQ database, which covers questions asked by real people and provides real solutions. We periodically update our FAQ section with new Q&A's so as to encompass all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the FAQ database either, you can contact our great team of technical support engineers available 24x7x365 and ready to assist you with any issue. Each support ticket you open will be answered within one hour (the average response time is just twenty minutes), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 291023

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com